04/14/09 07:40
Today’s post, Part V of a series on continuous sales process improvement, was written by Marci Reynolds. Marci is a Sales & Operations Vice President and one of the strongest operational leaders I have had the opportunity to work with. She is particularly strong in performance planning, performance management and employee development.
View some of Marci’s recent work at The Sales Operations Blog or catch her tweets at marcireynolds12
Read More...Tags: CRM, project management, Status Quo
04/08/09 14:26
Today’s post was written by
Mark McCarthy. Mark is the best and most inspirational sales development and training leader I have had the pleasure to work with. His passion, caring and commitment are unmatched, as is his depth of understanding of what makes customers tick.
Mark provides advice and counsel in Sales, Marketing and Education for businesses and those who partner with them. I’m following him on twitter at
GrowTheBusiness Read More...Tags: Training, process, puzzles
03/31/09 07:56
”Make calls, not excuses” Jack Falvey
Makingthenumbers.com. This is the quote I got this morning in Jack’s daily sales update and it fits well in the context of continuous sales process improvement.
Read More...Tags: Testing, Innovation , sales, Status Quo
03/27/09 07:14
The concepts of continuous improvement through process management & control are not just manufacturing concepts. Read More...Tags: Testing, Innovation , Sales
03/20/09 10:36
Market researchers need to be proactive in order to preserve the significant value that market research can bring to any organization. Alternatively, there is this image from Michael Bedard (www.mbedard.com)
Read More...Tags: market research, webcam
03/18/09 14:27
The work of competing organizations is the same. What makes them competitively distinct is how the work is done which is ultimately driven by the organization’s principles, beliefs, and values. Read More...Tags: principles, CRM, IT, Organizational Effectiveness
03/15/09 17:33
“Putting Lipstick on a Pig” is a phrase that came into the public spotlight during the campaign for the 2008 presidency. I first heard it about 10 years ago in reference to a business plan for ‘reviving’ an old product line. Since that time the phrase ‘polishing a turd’ has become a more popular descriptor for the practice of making superficial or cosmetic changes to something, hoping that it will make that something more attractive. This piece is about the value of taking off the lipstick and the polish. Read More...Tags: Organizational Effectiveness, Status Quo
03/14/09 19:41
T
his was a common expression back at the time of the dot bust and seems to have resurfaced as the down-economy really tests those out-of-date business models living off their inheritance. There are still some positive actions you can take to ‘stay high in the bowl’ while you work your way out. Read More...Tags: Hitting the wall, Bonking
What happens when the dull fog of sales training ends and your reps scatter? A corporate sales training colleague has taken to using Twitter to continue his proselytizing. Read More...
